Sunway Pyramid Hotel
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Located in the heart of Sunway Lagoon theme park and Sunway Pyramid shopping and entertainment mall, Sunway Pyramid Hotel provides 4-star accommodation. Union Pay is accepted here.
Sunway Pyramid Hotel has direct access to Sunway Resort Hotel & Spa, which the hotel is part of. It is a 35-minute drive from Kuala Lumpur International Airport and 25 minutes from the city centre by car. The property also offers access to the Bus Rapid Transit (BRT). These electric buses travel to Sunway-Setia Jaya, Mentari, Sunway Lagoon, SunMed, SunU-Monash, South Quay and USJ7.
Modern and elegantly designed rooms are fitted with a satellite TV and a safe. A minibar and tea/coffee making facilities are provided for guests’ convenience, and Chinese tea is also available. Private bathrooms have a bathtub with overhead shower, hairdryer and free toiletries including toothbrush and toothpaste.
Guests can surf the world’s largest man-made beach, take a stroll through the longest and highest bridge in Kuala Lumpur, go riding on roller coasters, or shopping at Sunway Pyramid, home to over 900 stores.
International dishes are served at The Resort Cafe restaurant and guests can unwind with a cocktail and live performances at the Lobby Lounge.
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Room choices in Sunway Pyramid Hotel
Services
Internet | WiFi is available in all areas and is free of charge. |
Activities | Water park Additional charge, Bowling Additional charge |
Food & Drink | Fruits Additional charge, Wine/champagne Additional charge, Kid-friendly buffet, Breakfast in the room, Restaurant |
Parking | Private parking is possible on site (reservation is not needed) and costs MYR 15 per day., Valet parking, Parking garage, Electric vehicle charging station, Accessible parking |
Reception services | Invoice provided, Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk |
Cleaning services | Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
Business facilities | Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge |
Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box |
General | Minimarket on site, Designated smoking area, Air conditioning, Non-smoking throughout, Car hire, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Airport shuttle, Non-smoking rooms, Room service |
Accessibility | Emergency cord in bathroom, Lower bathroom sink, Higher level toilet, Toilet with grab rails, Wheelchair accessible |
Languages spoken | Arabic, Mandarin, English, Malay, Cantonese |
Conditions
Check-in | From 15:00 |
Check-out | Until 12:00 |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. |
Children and beds | Children of any age are welcome. |
No age restriction | There is no age requirement for check-in |
Pets | Pets are not allowed. |
Accepted payment methods | Cash Sunway Pyramid Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
Please note that Sunway Lagoon Theme Park opens daily at 10:00 to 18:00.
The hotel is also a smoke-free property. Violators are liable to a fine of RM 400.
Please note that there are no connecting rooms.
Guests under the age of 18 are only allowed to check in with a parent or official guardian.
Please note that guests may request for a late check-out, subject to the hotel's availability. Extra charges apply. Kindly contact the hotel directly for more information.
Please note that an extra bed is available for 1 additional guest, subject to availability. Additional charges apply.
Extra guests are subject to additional breakfast charges.
Please be informed that the hotel does not accept a third party payment card. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Please inform Sunway Pyramid Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The Resort Cafe is closed from Thu 14 Jan 2021 until Tue 26 Jan 2021
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Is WiFi available at Sunway Pyramid Hotel?
WiFi is available in all areas and is free of charge.
Is there free parking available at Sunway Pyramid Hotel?
Private parking is possible on site (reservation is not needed) and costs MYR 15 per day., Valet parking, Parking garage, Electric vehicle charging station, Accessible parking
What languages are spoken at Sunway Pyramid Hotel?
Arabic, Mandarin, English, Malay, Cantonese
What are the general services offered at Sunway Pyramid Hotel?
Minimarket on site, Designated smoking area, Air conditioning, Non-smoking throughout, Car hire, Soundproof rooms, Lift, Family rooms, Barber/beauty shop, Facilities for disabled guests, Airport shuttle, Non-smoking rooms, Room service
Are pets allowed at Sunway Pyramid Hotel?
Pets are not allowed.
What is the check-in time at Sunway Pyramid Hotel?
From 15:00
What is the check-out time at Sunway Pyramid Hotel?
Until 12:00
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